Terms & Conditions
A legal disclaimer
The Prepared Citizen
Including T.P.C. Training & Consulting and The Prepared Kid
Effective Date: August 17, 2026
Last Updated: August 17, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT PROVISIONS CONCERNING YOUR LEGAL RIGHTS, INCLUDING ASSUMPTION OF RISK, RELEASE OF LIABILITY, LIMITATIONS OF LIABILITY, INDEMNIFICATION, BINDING ARBITRATION, AND WAIVER OF CLASS-ACTION AND JURY-TRIAL RIGHTS.
1. ABOUT THESE TERMS
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you and Prepared Citizen Group, LLC, doing business as The Prepared Citizen, T.P.C. Training & Consulting, The Prepared Kid, and any other brands, programs, divisions, or services operated by the same legal entity (collectively, “TPC,” “Company,” “we,” “us,” or “our”).
These Terms govern your access to and use of our website, online services, registration systems, educational content, courses, training programs, consulting services, events, certifications, instructor programs, youth programs, products, digital materials, and other services that reference or incorporate these Terms.
Certain courses, activities, services, or programs may also require you to agree to additional terms, including participant agreements, liability waivers, range rules, parental consent forms, media releases, instructor agreements, training-center agreements, school agreements, certification requirements, or other program-specific documents.
If a separately executed written agreement directly conflicts with these Terms, the separately executed agreement controls with respect to the subject matter of that agreement.
2. ACCEPTANCE OF THESE TERMS
By clicking “I Agree,” checking an acceptance box, signing electronically or physically, creating an account, submitting a registration, making a purchase, participating in a course or activity after receiving these Terms, or otherwise affirmatively agreeing to these Terms, you acknowledge that you have read, understood, and agree to be bound by them.
Your use of portions of our website that do not require registration is also subject to these Terms to the extent permitted by applicable law.
If you do not agree to these Terms, you should not register for, purchase, participate in, or use the applicable TPC service.
A parent's or guardian's consent to the collection of a child's information for privacy-law purposes is not, by itself, intended to constitute acceptance of contractual provisions unrelated to that privacy consent. Where parental contractual agreement is required, TPC will seek separate affirmative agreement from the parent or legal guardian.
3. ELIGIBILITY AND AUTHORITY
You must have legal capacity to enter into a binding contract to purchase services or enter into agreements with TPC.
A minor may not independently purchase or contract for TPC services unless permitted by applicable law and expressly authorized by TPC.
Registration for The Prepared Kid or another youth program must generally be completed or authorized by a parent, legal guardian, school, or other person or organization with lawful authority to enroll the minor.
If you register another person, enroll a child, make a purchase for another participant, or enter into these Terms on behalf of an organization, you represent that you have authority to do so.
If you act on behalf of a business, school, church, governmental entity, nonprofit organization, training center, agency, employer, or other organization, you represent that you have authority to bind that organization to any provisions applicable to it.
4. PRIVACY
Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
Where a service involves children, students, schools, sensitive information, or other specially protected information, additional privacy notices or contractual provisions may apply.
5. CHANGES TO THESE TERMS
TPC may revise these Terms from time to time to reflect changes in our services, operations, technology, business practices, or legal requirements.
The current version will display its effective or last-updated date.
Material changes will apply prospectively to the extent required by applicable law. When legally required, we will provide additional notice or obtain renewed consent.
A material amendment will not retroactively eliminate rights that applicable law prevents us from eliminating.
6. DESCRIPTION OF SERVICES
TPC may provide services including, but not limited to:
preparedness education;
CPR, AED, first-aid, bleeding-control, and emergency-response education;
firearms safety and firearms instruction;
License to Carry or similar courses where authorized;
church safety and security education;
active-attack preparedness and response education;
personal and family preparedness training;
workplace, school, church, and organizational consulting;
The Prepared Kid youth preparedness programs;
instructor-development programs;
training-center or affiliate programs;
certification or certificate-management services;
online education;
curriculum, manuals, workbooks, instructor materials, and digital content;
educational merchandise and products; and
other related training, consulting, preparedness, safety, and educational services.
TPC may add, change, suspend, or discontinue services at any time, subject to existing contractual obligations and applicable law.
7. EDUCATIONAL NATURE OF SERVICES
Unless specifically stated otherwise, TPC services are provided for educational and training purposes.
Training cannot eliminate risk.
Training cannot guarantee that a participant will successfully respond to an actual emergency, medical event, violent incident, fire, disaster, criminal encounter, or other real-world situation.
Actual emergencies are unpredictable and may involve circumstances materially different from those presented during training.
Participants remain responsible for exercising independent judgment appropriate to the circumstances and complying with applicable law.
8. NO GUARANTEE OF RESULTS
TPC does not guarantee any particular result from participation in a course or use of our materials.
Completion of training does not guarantee:
employment;
promotion;
licensure;
certification by a governmental agency;
approval for a permit or license;
successful completion of a third-party examination;
acceptance by an employer, school, agency, insurer, credentialing organization, or other third party;
prevention of injury, death, property damage, crime, or loss;
successful performance during an emergency;
or any particular professional, educational, financial, safety, or personal outcome.
Where a certificate is issued by a third-party credentialing organization, the credentialing organization's requirements and decisions control.
9. ACCURACY OF INFORMATION PROVIDED BY PARTICIPANTS
You agree to provide accurate, current, and complete information in connection with registrations, certifications, instructor applications, payments, accounts, and other transactions with TPC.
You may not knowingly misrepresent your identity, age, qualifications, credentials, prerequisites, eligibility, course completion, examination results, attendance, instructor status, or other material information.
TPC may deny participation, withhold a certificate, revoke a proprietary TPC credential, terminate an instructor relationship, or take other appropriate action if information was obtained or provided through fraud, impersonation, falsification, cheating, or material misrepresentation.
Third-party certificates are subject to the rules of the issuing organization.
10. REGISTRATION
Registration is not final until all required information, payment, acknowledgments, and course-specific documentation have been received and accepted.
TPC may establish prerequisites, age requirements, physical requirements, equipment requirements, identification requirements, or other eligibility conditions for particular courses.
TPC may refuse or cancel a registration when reasonably necessary for safety, legal compliance, capacity limitations, prerequisite requirements, suspected fraud, or other legitimate operational reasons.
Where TPC cancels a registration without misconduct by the participant, applicable refund or transfer provisions will apply.
11. FEES AND PAYMENT
Prices are stated in U.S. dollars unless otherwise indicated.
You agree to pay all applicable course fees, registration fees, certificate fees, product charges, taxes, and other charges disclosed before purchase.
TPC may change future pricing at any time. Price changes do not ordinarily alter the price of a completed purchase unless an obvious pricing error, fraud, or other legally permissible basis for correction exists.
Payment may be processed through third-party payment providers.
By submitting payment information, you represent that you are authorized to use the payment method provided.
12. CANCELLATIONS, TRANSFERS, AND REFUNDS
Unless a different cancellation policy is clearly disclosed for a particular program at the time of registration, the following default policy applies.
A participant who cancels seven or more calendar days before a scheduled course may request either a transfer to another available date or a refund, less any nonrecoverable third-party transaction fees or clearly disclosed administrative fees where permitted by law.
A participant who cancels between seventy-two hours and seven calendar days before a course may generally request one transfer or account credit, but no cash refund is guaranteed.
A cancellation made less than seventy-two hours before a course, or failure to attend without notice, may result in forfeiture of the registration fee.
TPC may make exceptions in cases involving illness, emergency, military or public-safety activation, severe weather, or other circumstances at our discretion.
A course-specific cancellation policy disclosed before purchase supersedes this default policy.
Digital products, downloaded materials, completed consulting services, issued certificates, customized products, and services that have already been substantially performed may be nonrefundable to the extent permitted by applicable law.
Nothing in this section eliminates refund rights that cannot legally be waived.
13. TPC CANCELLATIONS AND SCHEDULE CHANGES
TPC may reschedule, relocate, postpone, modify, or cancel a course because of instructor illness, severe weather, facility closure, inadequate enrollment, equipment failure, unsafe conditions, governmental action, emergency response, or other circumstances reasonably affecting our ability to conduct the program.
When TPC cancels a paid course and does not provide the purchased service, we will generally offer an appropriate transfer, credit, or refund.
Unless otherwise agreed in writing, TPC is not responsible for incidental expenses associated with a cancellation or schedule change, including travel, lodging, lost wages, childcare, meals, transportation, or similar costs, except where applicable law requires otherwise.
14. FORCE MAJEURE
TPC will not be liable for delay, cancellation, interruption, or inability to perform caused by circumstances beyond our reasonable control, including natural disasters, hurricanes, flooding, severe weather, fire, epidemic or pandemic conditions, war, terrorism, civil disorder, government orders, utility outages, telecommunications failure, facility closures, labor disruptions, emergency activation of instructors, or similar circumstances.
This provision does not eliminate any refund or consumer right that applicable law requires us to provide.
15. PARTICIPANT CONDUCT
Participants must act safely, lawfully, professionally, and respectfully.
TPC may remove a participant from a program when the participant:
creates an unsafe condition;
refuses to follow safety instructions;
handles equipment or firearms unsafely;
appears impaired by alcohol, controlled substances, medication, fatigue, or another condition affecting safe participation;
threatens, harasses, intimidates, or abuses another person;
engages in unlawful conduct;
cheats or falsifies training records;
intentionally damages property;
materially disrupts instruction;
possesses unauthorized weapons or prohibited items;
or otherwise creates a significant safety, legal, or operational concern.
When removal results from the participant's misconduct or safety violation, TPC may deny a refund to the extent permitted by law.
16. INSTRUCTOR AUTHORITY AND SAFETY DECISIONS
During any TPC course or activity, the lead instructor or designated safety officer has authority to make reasonable decisions concerning immediate participant safety.
A participant must promptly comply with commands to cease an activity, make a firearm or piece of equipment safe, move to a safe location, leave a training area, or otherwise address an immediate safety concern.
TPC may suspend or terminate an exercise whenever conditions are deemed unsafe.
Safety decisions made during an activity do not constitute a guarantee that all hazards have been identified or eliminated.
17. PHYSICAL AND MEDICAL READINESS
Certain activities may involve standing, kneeling, lifting, physical movement, exposure to outdoor conditions, loud noise, simulated emergency conditions, practical skills, stress, or other physical demands.
Participants are responsible for determining whether they are reasonably capable of participating.
Participants should notify TPC in advance of reasonable accommodation requests.
Participants are not required to disclose unnecessary private medical information. TPC may, however, request information reasonably necessary to evaluate an accommodation or address immediate participant safety.
Participants should stop participating and notify an instructor if they experience symptoms or conditions making continued participation unsafe.
18. FIREARMS TRAINING
Firearms are inherently capable of causing severe injury or death.
Any participant in firearms-related training must comply with all TPC rules, instructor commands, range rules, facility rules, and applicable federal, state, and local law.
Participants may not bring ammunition, firearms, weapons, or equipment into a training environment contrary to course instructions or facility rules.
TPC may inspect equipment for apparent safety concerns to the extent permitted by law and facility policy.
A participant may be prohibited from using equipment that an instructor reasonably believes is unsafe or inappropriate for the course.
TPC may immediately remove any participant who violates a critical firearms-safety rule.
19. FIREARMS LEGAL ELIGIBILITY
Each participant is personally responsible for determining whether the participant may lawfully possess, transport, purchase, carry, or use a firearm or ammunition.
Registration for, acceptance into, or completion of a TPC firearms course does not constitute a determination by TPC that a participant is legally eligible to possess or carry a firearm.
TPC may require identification, prerequisites, or other documentation where reasonably appropriate or legally required.
TPC may deny participation where it reasonably believes participation would violate applicable law or create an unreasonable safety risk.
20. FIREARMS AND LICENSE-TO-CARRY LEGAL INFORMATION
Laws governing firearms, self-defense, use of force, carry, licensing, prohibited locations, and related subjects may change and may vary by jurisdiction.
Unless expressly provided by a licensed attorney acting in that capacity, information presented by TPC concerning legal subjects is general educational information and is not individualized legal advice.
Course participants remain responsible for understanding and complying with the law applicable to their circumstances.
Completion of a License to Carry course or other statutory training requirement does not guarantee that a governmental agency will issue, renew, or maintain any license.
21. CPR, FIRST AID, AED, BLEEDING CONTROL, AND MEDICAL TRAINING
TPC's medical and emergency-care courses are educational training programs.
Participation does not create a physician-patient, nurse-patient, therapist-patient, or other healthcare-provider relationship between the participant and TPC.
Information provided during training is not a substitute for individualized medical diagnosis or treatment.
Participants should use emergency medical services and qualified healthcare professionals when appropriate in an actual emergency.
Protocols, guidelines, and standards may change over time. Participants are responsible for maintaining current training and following the standards applicable to their certification, employer, agency, scope of practice, and jurisdiction.
22. THIRD-PARTY MEDICAL AND TRAINING CERTIFICATIONS
Certain TPC courses may use curricula or credentials offered by organizations such as governmental agencies, nationally recognized training organizations, medical organizations, or other third-party credentialing bodies.
TPC does not control the rules or decisions of an independent credentialing body.
Certificates may be withheld, rejected, suspended, revoked, or otherwise affected when required by the credentialing body's policies.
Where a third-party organization's rules conflict with ordinary TPC practices concerning its credential, the organization's valid credentialing rules control with respect to that credential.
23. SECURITY, CHURCH SAFETY, AND ACTIVE-ATTACK TRAINING
Security, emergency-preparedness, active-attack, and violence-response training involves unpredictable and potentially life-threatening subjects.
TPC does not guarantee that any plan, tactic, policy, procedure, equipment selection, security measure, or training technique will prevent or successfully resolve a violent incident.
Scenario-based instruction may involve simulated emergencies, loud noises, physical movement, role players, training weapons, visual or auditory stressors, emotionally difficult subject matter, or other realistic training conditions when appropriately disclosed.
Participants and organizations remain responsible for evaluating recommendations in light of their facilities, personnel, applicable law, insurance requirements, organizational policies, and circumstances.
24. CONSULTING SERVICES
Consulting recommendations are based on information reasonably available at the time the services are performed.
Security, emergency-preparedness, safety, and organizational risks can change.
Unless a written agreement expressly states otherwise, consulting services do not constitute a continuing duty to inspect, monitor, supervise, update, or guarantee a client's facilities, employees, operations, policies, or security condition after completion of the engagement.
Clients remain responsible for deciding whether and how to implement recommendations.
Professional services requiring a license that TPC does not possess will not knowingly be represented as licensed professional services.
25. ASSUMPTION OF RISK
Certain TPC activities involve risks that cannot be completely eliminated even when reasonable safety measures are used.
Depending on the course, these risks may include:
physical exertion;
slips, trips, or falls;
strains, sprains, bruises, or other physical injury;
contact with equipment, training aids, or other participants;
outdoor weather conditions;
loud noise;
emotional or psychological stress associated with realistic emergency scenarios;
firearms, projectiles, ammunition, ricochets, fragments, or accidental discharge during firearms activities;
hearing or eye injury;
cuts, abrasions, burns, or other injuries;
actions or negligence of other participants;
equipment malfunction;
emergency transportation;
property damage;
serious bodily injury;
permanent disability;
and death.
BY VOLUNTARILY PARTICIPATING IN AN ACTIVITY AFTER BEING INFORMED OF ITS NATURE, AN ADULT PARTICIPANT KNOWINGLY AND VOLUNTARILY ACCEPTS THE ORDINARY, INHERENT, AND REASONABLY FORESEEABLE RISKS ASSOCIATED WITH THAT ACTIVITY TO THE FULLEST EXTENT PERMITTED BY LAW.
Assumption of risk does not waive a claim that applicable law prohibits a participant from waiving.
26. IMPORTANT ADULT RELEASE OF LIABILITY — PLEASE READ CAREFULLY
THIS SECTION AFFECTS IMPORTANT LEGAL RIGHTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH ADULT PARTICIPANT, FOR HIMSELF OR HERSELF AND FOR HIS OR HER HEIRS, PERSONAL REPRESENTATIVES, ESTATE, SUCCESSORS, AND ASSIGNS, KNOWINGLY AND VOLUNTARILY RELEASES, WAIVES, AND DISCHARGES [LEGAL ENTITY NAME], THE PREPARED CITIZEN, T.P.C. TRAINING & CONSULTING, THE PREPARED KID, AND THEIR OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, INSTRUCTORS, CONTRACTORS, VOLUNTEERS, AGENTS, AFFILIATES, HOST FACILITIES, AND OTHER PERSONS OR ENTITIES EXPRESSLY IDENTIFIED AS RELEASED PARTIES (“RELEASED PARTIES”) FROM CLAIMS FOR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM THE ORDINARY NEGLIGENCE OF A RELEASED PARTY IN CONNECTION WITH VOLUNTARY PARTICIPATION IN A TPC TRAINING ACTIVITY.
THIS RELEASE EXPRESSLY INCLUDES CLAIMS ALLEGING THAT AN INJURY, DEATH, OR PROPERTY LOSS WAS CAUSED, IN WHOLE OR IN PART, BY THE ORDINARY NEGLIGENCE, NEGLIGENT ACT, OR NEGLIGENT OMISSION OF A RELEASED PARTY, INCLUDING ORDINARY NEGLIGENCE RELATING TO INSTRUCTION, SUPERVISION, EQUIPMENT, PREMISES, COURSE SETUP, OR THE CONDUCT OF THE ACTIVITY, TO THE EXTENT SUCH CLAIMS MAY LAWFULLY BE RELEASED IN ADVANCE.
THIS RELEASE DOES NOT RELEASE GROSS NEGLIGENCE, RECKLESS OR WILLFUL MISCONDUCT, INTENTIONAL MISCONDUCT, FRAUD, OR ANY OTHER LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TPC TO RELEASE.
A participant who does not wish to agree to a required activity-specific release should not participate in the applicable activity and should contact TPC before registering to determine whether an alternative arrangement is available.
For activities carrying significant physical risk, TPC may require a separate participant waiver in addition to these Terms.
27. PARTICIPANT RESPONSIBILITY FOR PERSONAL PROPERTY
Participants are responsible for their own personal property, including firearms, equipment, electronics, bags, vehicles, clothing, and valuables.
TPC is not responsible for loss, theft, damage, or unauthorized access to personal property except to the extent resulting from liability that applicable law does not permit TPC to disclaim.
Participants should not leave valuables unattended.
28. INDEMNIFICATION FOR PARTICIPANT CONDUCT
To the fullest extent permitted by law, an adult participant agrees to indemnify and hold the Released Parties harmless from third-party claims, liabilities, damages, judgments, costs, and reasonable attorneys' fees to the extent caused by:
the participant's unlawful conduct;
the participant's intentional misconduct;
the participant's material violation of safety instructions;
the participant's unauthorized or unsafe use of a firearm or other equipment;
the participant's infringement of another person's intellectual-property rights;
the participant's material breach of these Terms; or
the participant's negligent or wrongful conduct that causes injury or damage to another person or property.
This indemnification provision is not intended to require indemnification for liability where such indemnification is prohibited by law.
29. THE PREPARED KID AND MINORS
The Prepared Kid provides age-appropriate safety, preparedness, first-aid, and emergency-response education to minors.
A parent or legal guardian enrolling a child represents that the adult has authority to enroll the child.
TPC recognizes that the enforceability of contractual releases concerning a minor's personal-injury claims may be restricted by applicable law.
Accordingly, nothing in these Terms is intended to represent that a parent or guardian can waive a child's legal rights where applicable law does not permit such a waiver.
To the extent permitted by law, a parent or guardian may separately:
acknowledge the nature of the activity;
acknowledge foreseeable and inherent risks;
consent to the child's participation;
release the parent's own individual or derivative claims where enforceable;
authorize emergency care;
agree to comply with program rules;
accept financial responsibility for damage intentionally or unlawfully caused by the child;
and enter into other lawful contractual provisions relating to participation.
TPC may require a separate Parent/Guardian Consent, Acknowledgment of Risk, and Participation
Agreement for youth programs.
30. PARENT AND GUARDIAN RESPONSIBILITIES
Parents and guardians are responsible for providing accurate registration information concerning participating minors.
Parents should inform TPC of relevant information reasonably necessary for the child's safe participation, including significant allergies, accommodation needs, emergency-contact information, or restrictions affecting participation.
Parents must comply with applicable pickup, drop-off, attendance, medication, conduct, and emergency procedures.
Unless expressly agreed otherwise, TPC does not undertake general custodial responsibility for a child before the published drop-off period or after the published pickup period.
31. AUTHORIZED PICKUP OF MINORS
Where a youth program includes drop-off participation, TPC may establish procedures regarding authorized pickup.
TPC may request reasonable identification before releasing a child.
A parent or guardian is responsible for identifying authorized pickup persons and promptly notifying TPC of changes.
TPC may contact a parent, guardian, emergency contact, school administrator, or appropriate authority when a child is not picked up within the required period or when a safety concern exists.
32. EMERGENCY CARE
If a participant experiences an apparent medical emergency and is unable to make or communicate an appropriate decision, TPC may contact emergency medical services and provide reasonable assistance while awaiting professional responders.
For minors, the parent or guardian may be required to provide separate authorization for emergency evaluation or treatment as permitted by applicable law.
TPC does not guarantee the availability, response time, decisions, or treatment provided by independent emergency medical services or healthcare professionals.
Unless required by law or otherwise agreed, the participant or responsible parent or guardian remains responsible for costs charged by third-party medical providers, ambulance services, hospitals, or other healthcare providers.
33. SCHOOL- AND ORGANIZATION-SPONSORED PROGRAMS
TPC may provide programs to schools, churches, businesses, governmental entities, nonprofits, homeschool organizations, community organizations, and other groups.
A sponsoring organization is responsible for performing responsibilities assigned to it under the applicable written agreement.
Where the organization provides participant or student information to TPC, the organization represents that it has lawful authority to provide that information and has provided notices or obtained permissions required of the organization by applicable law.
TPC and the organization may enter into additional agreements concerning student privacy, data protection, parental consent, supervision, facility responsibilities, insurance, safety, or other issues.
A separately negotiated organizational agreement controls over these general Terms where the two conflict.
34. PHOTOGRAPHS, VIDEO, AUDIO, AND RECORDINGS
TPC may photograph or record courses or events for legitimate operational, educational, safety, documentation, or promotional purposes when appropriate.
TPC will obtain any authorization required by applicable law for promotional use of identifiable individuals.
Promotional use of identifiable minors should be governed by a parent or guardian media authorization where required.
A participant's attendance alone is not intended to override a legally required consent requirement.
Participants may not photograph, livestream, audio-record, video-record, reproduce, or distribute TPC instruction or proprietary course materials without prior authorization, except where applicable law expressly permits such activity.
TPC may prohibit recording in order to protect participant privacy, proprietary curriculum, testing integrity, security information, or intellectual property.
35. INTELLECTUAL PROPERTY
Unless otherwise expressly stated, TPC owns or lawfully uses the intellectual property contained in its websites, courses, curricula, programs, and materials.
Protected materials may include:
The Prepared Citizen name and branding;
T.P.C. Training & Consulting name and branding;
The Prepared Kid name and branding;
logos;
course names;
course structures;
lesson plans;
instructor guides;
student workbooks;
presentations;
videos;
graphics;
illustrations;
photographs;
tests;
evaluation instruments;
certificates;
credentialing systems;
forms;
handouts;
digital resources;
website content;
written materials;
training scenarios;
proprietary methods;
and other original content.
Nothing in a purchase or course registration transfers ownership of TPC intellectual property.
36. LIMITED LICENSE TO COURSE MATERIALS
When TPC provides course materials to a participant, TPC grants that participant a limited, personal, nonexclusive, nontransferable, revocable license to use the materials for the participant's own educational purposes unless a separate written license states otherwise.
Participants may not, without written authorization:
copy or reproduce substantial portions of materials;
sell or sublicense materials;
upload materials to public file-sharing services;
share instructor-only materials;
publish examination questions or answers;
remove copyright or trademark notices;
modify materials and present them as official TPC materials;
use materials to create a competing course;
teach TPC-branded curriculum without authorization;
issue unauthorized TPC certificates;
use TPC materials to train or develop an artificial-intelligence or machine-learning model;
or commercially exploit TPC intellectual property.
37. INSTRUCTOR AND TRAINING-CENTER MATERIALS
Access to instructor manuals, proprietary curricula, examinations, certificate systems, instructor portals, or training-center materials may be conditioned on maintaining an active and authorized status with TPC.
An instructor's purchase of an instructor course does not automatically create a perpetual right to represent himself or herself as a TPC instructor.
Authorized instructor status may be subject to continuing requirements concerning credentials, affiliation, quality standards, continuing education, payment obligations, course reporting, certificate administration, ethics, safety, and compliance.
Detailed instructor and training-center requirements should be governed by a separate written agreement.
TPC may suspend or revoke proprietary authorization for fraud, certificate falsification, material safety violations, misuse of intellectual property, false representation of credentials, or material breach of an applicable instructor agreement, subject to any procedures stated in that agreement.
38. CERTIFICATES AND CREDENTIAL INTEGRITY
TPC certificates and credentials may not be altered, forged, duplicated for fraudulent use, transferred to another individual, or represented as evidence of training not actually completed.
Certificate numbers, digital credentials, or verification systems may be used to verify authenticity.
TPC may correct administrative errors in certificates.
TPC may invalidate a proprietary TPC certificate obtained through fraud, identity misrepresentation, falsified attendance, cheating, or other misconduct materially affecting the validity of the credential.
39. TRADEMARKS AND BRAND USE
No person may use TPC's names, trademarks, logos, course names, badges, seals, certificate marks, or other branding in a manner suggesting sponsorship, endorsement, certification, affiliation, or authorization that does not exist.
Authorized instructors, affiliates, and training centers may use branding only within the scope of written authorization provided by TPC.
Termination of authorization terminates any branding license unless otherwise expressly stated.
40. WEBSITE USE
You may use our website only for lawful purposes.
You may not:
attempt unauthorized access to an account or system;
interfere with website security;
introduce malware or malicious code;
scrape or harvest information in violation of law or these Terms;
impersonate another person;
circumvent access restrictions;
reverse engineer protected technology except where legally permitted;
use automated systems in a manner that materially burdens the website;
use website content to commit fraud;
or use our website in a manner that violates applicable law.
TPC may restrict access to protect our systems, intellectual property, participants, or business.
41. ACCOUNTS AND CREDENTIALS
If TPC provides an online account, you are responsible for maintaining the confidentiality of your account credentials.
You may not share instructor or administrator credentials with unauthorized persons.
You should promptly notify TPC if you reasonably believe an account has been compromised.
TPC may temporarily suspend an account when reasonably necessary to investigate suspected fraud, unauthorized access, certificate misuse, or security threats.
42. USER SUBMISSIONS
If you voluntarily submit feedback, suggestions, reviews, testimonials, ideas, or other content to TPC, you represent that you have the right to provide that content.
You retain ownership of content you own.
Where you expressly submit content for publication or promotional use, you grant TPC a nonexclusive license reasonably necessary to use, reproduce, display, and distribute that content for the authorized purpose.
TPC will not treat a private customer-service communication as a public testimonial merely because it was submitted to us.
Separate permission may be required for promotional use of a minor's information or likeness.
43. THIRD-PARTY WEBSITES AND SERVICES
TPC may link to or integrate with third-party websites, payment processors, certification organizations, ranges, facilities, mapping services, social-media platforms, scheduling systems, learning-management systems, or other providers.
Unless expressly stated otherwise, those entities are independent third parties.
TPC is not responsible for third-party services outside our reasonable control.
Use of a third-party service may be subject to that provider's terms and privacy policies.
44. HOST FACILITIES AND THIRD-PARTY LOCATIONS
TPC courses may be conducted at ranges, schools, churches, community facilities, businesses, governmental facilities, training centers, or other third-party locations.
Participants must follow reasonable rules established by the host facility.
A host facility's participation in a TPC course does not necessarily create a partnership, joint venture, agency, or employment relationship between the host and TPC.
45. WEBSITE AND INFORMATION DISCLAIMER
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE AND GENERAL INFORMATIONAL MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TPC DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, COMPLETELY ERROR-FREE, OR FREE FROM EVERY SECURITY THREAT.
TPC DOES NOT WARRANT THAT GENERAL EDUCATIONAL CONTENT WILL BE APPROPRIATE FOR EVERY INDIVIDUAL, ORGANIZATION, EMERGENCY, OR JURISDICTION.
Nothing in this provision excludes warranties or protections that applicable law does not allow us to disclaim.
46. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TPC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM ORDINARY COMMERCIAL USE OF THE WEBSITE OR SERVICES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITY, OR LOSS OF DATA, WHEN SUCH DAMAGES MAY LAWFULLY BE LIMITED.
FOR CLAIMS ARISING FROM ORDINARY WEBSITE USE, DIGITAL CONTENT, REGISTRATION, OR COMMERCIAL SERVICES THAT DO NOT INVOLVE A NONWAIVABLE PERSONAL-INJURY CLAIM, TPC'S AGGREGATE LIABILITY WILL, TO THE FULLEST EXTENT PERMITTED BY LAW, NOT EXCEED THE AMOUNT ACTUALLY PAID TO TPC BY THE CLAIMANT FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100 IF NO AMOUNT WAS PAID.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TPC TO LIMIT OR EXCLUDE.
Nothing in this section eliminates rights or remedies that cannot legally be waived.
47. CONSUMER RIGHTS
Nothing in these Terms is intended to waive a consumer-protection right where the law prohibits advance waiver.
If a provision conflicts with a mandatory consumer-protection statute, the statute controls to the extent of the conflict.
TPC reserves all defenses, limitations, and contractual rights otherwise lawfully available to it.
48. INFORMAL DISPUTE RESOLUTION
Before commencing arbitration or litigation, you and TPC agree to make a good-faith effort to resolve most disputes informally.
The person asserting a claim should provide written notice describing:
the person's name and contact information;
the transaction, course, or event involved;
the factual basis of the dispute;
the relief requested; and
any reasonably relevant transaction or registration information.
Notice to TPC should be sent to:
Prepared Citizen Group, LLC
2640 E League City Pkwy
Ste 104 PMB 1022
League City, TX 77573-3369
United States
Email: terms@preparedcitizenusa.com
The parties will have 30 days after receipt of a sufficiently detailed notice to attempt informal resolution before either party initiates arbitration, except where immediate injunctive or emergency relief is reasonably necessary or applicable law requires otherwise.
49. BINDING ARBITRATION AGREEMENT
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO GO TO COURT.
Except for matters expressly excluded below or claims that applicable law does not permit to be arbitrated, you and TPC agree that disputes arising out of or relating to these Terms, a registration, purchase, course, service, transaction, or relationship with TPC will be resolved through individual binding arbitration rather than a lawsuit in court.
This arbitration agreement is intended to be governed by the Federal Arbitration Act to the extent it applies and otherwise by applicable Texas arbitration law.
Consumer arbitrations will be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules and Mediation Procedures, as modified by these Terms where permitted.
If AAA is unavailable or declines to administer a dispute and the parties cannot agree on another administrator, a court of competent jurisdiction may appoint an appropriate arbitration provider or arbitrator where authorized by law.
The arbitrator may award any individualized remedy that a court of competent jurisdiction could award under applicable law, but may not eliminate a statutory remedy that cannot legally be waived.
The arbitrator will issue a reasoned written decision when required by applicable rules or requested as permitted by those rules.
Judgment on an arbitration award may be entered in a court of competent jurisdiction.
50. SMALL CLAIMS COURT EXCEPTION
Either party may bring an eligible individual claim in small claims court instead of arbitration, provided the claim remains within the jurisdiction and procedural requirements of that court and is pursued on an individual basis.
51. INTELLECTUAL-PROPERTY AND EMERGENCY RELIEF EXCEPTION
Nothing in the arbitration provision prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction when reasonably necessary to prevent actual or threatened misuse of intellectual property, unauthorized disclosure of confidential information, unauthorized system access, or another harm for which immediate equitable relief is appropriate.
The merits of an arbitrable dispute may thereafter be determined in arbitration.
52. CLASS-ACTION AND REPRESENTATIVE-ACTION WAIVER
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND TPC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN A PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING.
An arbitrator may not consolidate claims of different individuals or preside over a class or representative proceeding unless both parties expressly agree in writing after the dispute arises or applicable law requires otherwise.
If a court finally determines that this class-action waiver is unenforceable with respect to a particular claim or form of relief, that claim or relief will proceed in the forum required by applicable law while arbitrable claims remain subject to arbitration to the extent legally permissible.
53. JURY-TRIAL WAIVER
TO THE EXTENT A DISPUTE IS NOT SUBJECT TO ARBITRATION AND APPLICABLE LAW PERMITS THE WAIVER, YOU AND TPC KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY.
This provision does not apply where a jury-trial waiver cannot legally be enforced.
54. ARBITRATION OPT-OUT
You may opt out of the arbitration and class-action provisions by providing TPC with written notice within 30 days after the date you first affirmatively accept these Terms.
The notice must clearly state that you are opting out of arbitration and must include your name and sufficient information to identify the relevant transaction or account.
Notice must be sent to:
Prepared Citizen Group, LLC
2640 E League City Pkwy
Ste 104 PMB 1022
League City, TX 77573-3369
United States
Opting out of arbitration will not affect the remaining provisions of these Terms.
TPC will not retaliate against a consumer solely for timely exercising this opt-out right.
55. MINORS AND DISPUTE RESOLUTION
A parent or guardian who accepts these Terms agrees to the dispute-resolution provisions with respect to the parent's or guardian's own claims to the fullest extent permitted by law.
Nothing in these Terms is intended to assert that a parent or guardian can bind a minor to arbitration, waive a minor's jury-trial right, waive a minor's personal-injury claim, or surrender another right where applicable law does not permit the parent or guardian to do so.
Any provision affecting a minor will apply only to the extent legally enforceable.
56. GOVERNING LAW
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent federal law governs a particular issue.
This choice-of-law provision does not deprive a consumer of protections that applicable law does not permit the parties to waive.
57. VENUE
For a dispute that is permitted to proceed in court rather than arbitration, the parties agree, to the extent permitted by applicable law, that exclusive venue will lie in the state or federal courts having jurisdiction in or over Galveston County, Texas.
This provision does not prevent an eligible consumer from using a small claims court where permitted under these Terms and applicable law.
58. ELECTRONIC COMMUNICATIONS AND SIGNATURES
Where legally permitted, you agree that transactions, disclosures, notices, agreements, acknowledgments, and signatures may be completed electronically.
Clicking an affirmative acceptance button, checking an agreement box, typing or applying an electronic signature, or using another electronic process intended to indicate agreement may constitute your signature and assent to the extent permitted by applicable law.
You are responsible for maintaining an accurate email address where electronic communications are used.
Nothing in this section requires electronic delivery where applicable law requires another form of notice or where a person has a legally protected right to use paper records.
59. NO PARTNERSHIP, EMPLOYMENT, OR AGENCY
Nothing in these Terms creates a partnership, joint venture, fiduciary relationship, employment relationship, franchise, or agency relationship between you and TPC merely because you purchase or participate in a course.
Authorized instructor, faculty, affiliate, contractor, and training-center relationships will be governed by separate written agreements where applicable.
No person may bind TPC to a contract or representation without actual authority.
60. ASSIGNMENT
You may not assign your rights or obligations under these Terms in a manner that materially affects TPC without our written consent, except where applicable law provides otherwise.
TPC may assign its rights and obligations to an affiliate, successor, purchaser of substantially all relevant business assets, or other successor in connection with a lawful business transaction.
Any assignment remains subject to applicable consumer and privacy laws.
61. SEVERABILITY
If a court or arbitrator of competent jurisdiction determines that a provision of these Terms is invalid or unenforceable, that provision will be enforced to the maximum extent legally permissible or severed where appropriate, and the remaining provisions will remain in effect unless doing so would fundamentally defeat the parties' agreement.
Any special severability provision contained within the arbitration section controls with respect to that section.
62. NO WAIVER
TPC's failure to enforce a provision on one occasion does not constitute a permanent waiver of that provision or any other provision.
Any waiver must be authorized by TPC and applies only to the particular circumstance for which it is given.
63. ENTIRE AGREEMENT AND ORDER OF PRECEDENCE
These Terms, together with the Privacy Policy and any applicable purchase terms, participant agreements, course-specific rules, waivers, consents, or separately executed agreements, constitute the agreement governing the applicable transaction or service.
Where documents conflict, the following general order of precedence applies unless expressly stated otherwise:
a separately negotiated and signed contract;
a course- or activity-specific participant agreement or waiver with respect to its subject matter;
specific terms disclosed during checkout or registration;
these Terms;
and general website information.
No marketing statement or informal communication modifies a signed agreement unless it expressly states that it modifies the agreement and is made by a person authorized to do so.
64. SURVIVAL
Provisions that by their nature should survive termination will survive, including provisions concerning payment obligations, intellectual property, confidentiality, certificate integrity, assumption of risk, releases, indemnification, limitations of liability, dispute resolution, governing law, and accrued rights.
65. HEADINGS
Headings are provided for convenience and do not limit the meaning of the provisions they describe.
66. CONTACT INFORMATION
Questions concerning these Terms may be directed to:
Prepared Citizen Group, LLC
2640 E League City Pkwy
Ste 104 PMB 1022
League City, TX 77573-3369
United States
Email: info@preparedcitizenusa.com
Website: www.preparedcitizenusa.com
Legal notices should clearly state:
“LEGAL NOTICE — TERMS AND CONDITIONS”
PARTICIPANT ACKNOWLEDGMENT
BY AFFIRMATIVELY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT:
You have had an opportunity to read these Terms before agreeing to them.
You understand that certain TPC activities may involve inherent risks.
If you are an adult participant in a covered training activity, you understand that these Terms contain an express release of certain claims arising from the ordinary negligence of TPC and other Released Parties, to the extent permitted by law.
You understand that the release does not purport to waive liability that applicable law prohibits TPC from waiving.
You understand that firearms training and certain other activities can result in serious injury or death.
You understand that training does not guarantee successful performance during an actual emergency.
You understand that TPC educational content is not individualized legal or medical advice unless expressly provided by an appropriately licensed professional acting in that capacity.
You understand that these Terms contain a binding arbitration agreement and class-action waiver that may affect your right to pursue a dispute in court unless you timely opt out or an applicable exception applies.
If you are registering a minor, you represent that you have lawful authority to enroll the child and understand that provisions concerning a minor apply only to the extent permitted by law.
You agree to follow applicable safety rules and lawful instructor directions.
DO NOT ACCEPT THESE TERMS IF YOU DO NOT UNDERSTAND OR AGREE TO THEM.